Mirror Essentials Reviews

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New Reviewer

Number you gave does not work according to Verizon

Cannot play exercise and this gapoens every two or three days. Turned iff then 20 secs on . It has been plugged in all night
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ID
#3264862 Review #3264862 is a subjective opinion of poster.
Location
Roswell, Georgia
Preferred solution
Just consistently work
New Reviewer

It tells me me to

The mirror tells me to contact member support. I cannot connect to my mirror. And wanting to workout out today at this very moment xyxyxuyyuigvbzxhbxbxbxvnv Dghtr Fghhj Foggy Dfggh Fghhh Fghhh Fghhh Ffghjj Fghh
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ID
#3202143 Review #3202143 is a subjective opinion of poster.
Location
Wichita Falls, Texas
Preferred solution
Help with logging on to my Mirroe
New Reviewer

Oops problem

Ive been trying to reach customer service for more than ten days. Frustrated! Cannot connect with mirror
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ID
#3077704 Review #3077704 is a subjective opinion of poster.
Location
Scotts Valley, California
Preferred solution
Cannot connect
New Reviewer

Canceled item

I canceled mirror almost immediately after I saw affirm contract. Affirm has not
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ID
#2146465 Review #2146465 is a subjective opinion of poster.
Service
Mirror Essentials Customer Care
Cons
  • Return process
  • Return process and customer service
Preferred solution
Full refund
New Reviewer

Change primary email

I need to change the primary email to a.a.collins8@***.com
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ID
#1693159 Review #1693159 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Want my money back

It’s a wrong number I called many times it doesn’t work and the toll free number is a wrong number
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ID
#1531111 Review #1531111 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Poor customer service
New Reviewer

Very bad experience

I have never received my item I order in March its been over 30 days and I paid for 2 day shipping.. I either get my item or I want a full refund do my lawyers will call you all...
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ID
#1512678 Review #1512678 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
New Reviewer

Took my money but never sent product

I placed an order on 12/31/2018 for which the payment was taken out of my bank on 1/2/2019. Today is 2/22/2019 and I have not yet received my order. I've made several inquiries with no response. I tried both phone numbers 1-87*-773-**** and 1-81*-487-**** and both lines do not work. Either provide me my order or send me a refund
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ID
#1477962 Review #1477962 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Cons
  • Do not deliver order but take money
  • Customer service is terrible no response
Reason of review
Poor customer service
Loss
$52
Preferred solution
Deliver product or service ordered

Mad asf

I make an order over almost one *** month now an up till now I can’t receivey *** package am leaving for my vacation in one day
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ID
#1476574 Review #1476574 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Impatient

My track # is 689886ME which was order 11-23-18. My credit card has been run for the item I ordered. Please let me know if this product has been sent and how I will receive it.......post office or UPS or Fed Ex. This has been 30 days of today
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ID
#1433417 Review #1433417 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Problem with delivery
Loss
$30
New Reviewer

I have not received my order placed on 10/18/18. Transaction # is IH962663K0046300E

I placed an order with your company’ on 10/18/18 through PayPal and I have. It received my order. Transaction # is IH962663K0046300E
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ID
#1433256 Review #1433256 is a subjective opinion of poster.
Location
Dearborn, Michigan
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
New Reviewer

August 2018 received return req #..then nothing..

I've emailed.. but receive the same email response that I will receive a return authorization in 24 to 48 hours. I am told their computers are down. Their advertised phone number busy 24/7. 4 months later I am still requesting refund,of a $64.92 order..to no avail.
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ID
#1420987 Review #1420987 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Service
Mirror Essentials Customer Care
Cons
  • Ignoring customer requests
  • Customer service
  • Product
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund
New Reviewer

Have never recieved my order

The number don't work and its going on a month and I haven't received my package. I'm pissed because I wanted by my birthday which was on the 10th. My order is 689768ME. My email is Corinebarnes80@***.com.
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ID
#1406846 Review #1406846 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Horrible service, incorrect phone number to speak someone li

I changed my address and moved, the post office was aware, The package ended up being delivered to my old address and it was never forwarded to me. I have a letter from the post office dating the same where do I send this so I can be reimbursed my money?
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ID
#1400985 Review #1400985 is a subjective opinion of poster.
Location
Grand Junction, Colorado
Service
Mirror Essentials Customer Care
New Reviewer

Worst customer service

It’s been 6 months , over a dozen emails and still no refund. All I get is an automated reply email. The product I received was not what was advertised so I requested a refund. At first I thought service was great b/c they told me to just keep the product and don’t bother to return it. However, they have been stalling and not replying back to actually process the refund. The product is *** which I never used.... and the customer service “mirrors” the same *** Wish I would have seen all the bad reviews before I made my purchase
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ID
#1400743 Review #1400743 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Service
Mirror Essentials Customer Care

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