Unclaimed
Mirror Essentials
Reviews and Complaints
666
CLAIMED LOSSES
175
TOTAL REVIEWS
9.2K
PAGE VIEWS
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Mirror Essentials Reviews
New Reviewer
Extra charge and no email
I was quoted one price on the website and charged more than double in three different unapproved transactions. I called their customer service line and the number is not setup to receive phone calls. I'm currently waiting on a response via email. Pretty lame.
ID
Service
Mirror Essentials Customer Care
Reason of review
Problems with payment
New Reviewer
Bad experience
I ordered 6 items and recieved only 4 . Now the status of my package is that it is redirected to china because of incomplete address.How is that possible i got 4 out of 6 .
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
New Reviewer
You have overcharged my card
I would like to be able to call someone about this problem you took too much money off my card I only ordered one in the 1499 not 5199
ID
Reason of review
Problems with payment
New Reviewer
To cancel my order
I accidentally placed the wrong address when ordering my order
ID
New Reviewer
I want to know if i order the right size
No one answered the phone
ID
Reason of review
Poor customer service
Defective under garment
Been going back and forth since April 2018 for a refund; return postage or exchange. Nothing but lies. Delivered undergarent in pieces and torn. Mirror Essentials are in my opinion scammers. There is no customer svc to talk to anyone. Then Mirror Essentials just keep sending emails that product was exchanged. Then Mirror Essentials said product cannot be delivered. They use the original date of when defective product was sent when promised new product.
ID
Reason of review
Damaged or defective
New Reviewer
I haven't received my replacement order
I received an email stating i needed to contact you because i still havent received my replacement order and its been 2 months. I really need my replacement because im getting married in August
ID
Location
Marlow, Oklahoma
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
Very upset
I ordered the ultra thin waist 3 months ago and it didn't fit right but I decided to give a try but still wasn't fitting right. I send an email to customer support and they took a week to respond. After they responded they told me they were going to send me one for free and to fill out information. I did and I want to follow up on the new order and it's been 3 weeks that Amanda from customer support hasn't responded. I'm not happy with this service and product. DON'T PURCHASE FROM THIS SITE!!!!!!!!!
1 comment
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
New Reviewer
I am not happy with the return process
I received my order of shaping panty and i would like of to exchange for a smaller size how do i go about returning them for an exchange
ID
Reason of review
Return, Exchange or Cancellation Policy
Never got my order
I think it is a shame I pay to get my product in 3 to 7 days and I'm still waiting after 3 weeks than I get the wrong size and it's been over a month and I'm still waiting there's no one to call or talk to but if you go on Facebook and say something they come and an apology but still nothing is done can you please send me my stuff I paid for ASAP!!!call me 713854****
1 comment
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
New Reviewer
Cancel order
I throught one if the items was free and i was charged for it. I do not want any of the order
ID
Reason of review
Problems with payment
In need back my money . I am going to make a report.
I don't get my delivery over 3 months now.
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
New Reviewer
Maybe a scam website!!
Heads up!! We may have payed this so called made up company for product they do not have!! I can't git through to a live person and they are not returning emails.
ID
Service
Mirror Essentials Customer Care
Reason of review
Poor customer service
New Reviewer
About my order placed on May 26th
Where is my order? Order # 535945ME is where? It not here.
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
New Reviewer
Where are ny items
Hi, i would like to know where are my items. The delivery date was 6/7/2018. Today is 6/12/2018
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
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This sounds a lot like this company called "Tempthing" which is located in China. Very very very poor customer service.
Plus they give you phone numbers that says "calls cannot be accepted". I tried for 3 months to get in touch with someone about poor quality of the waist shaper which was torn before I even attempted to tried it on, I was never successful at getting ahold of anyone & then I never seen another ad from them online, which was popping up all the time before I ordered from them. These companies should NOT BE ALLOWED to get away with these types of practices. (Take your money & run type of dealings) SMH.
Another company to be weary of is "Trendy Hair". This is another company with Poor Customer Service or No Service at all. Also located in China.
I am just about done ordering online from companies outside of the USA. Think I'm gonna stick to Amazon & E-Bay.