Show reviews that mention
order number money email service refund customer phone customer service size
Filter review

Need to change my size and color and I didn't get to talk to

I need to change my size and color and I didn't get to talk to anyone
View full review
ID
#1306319 Review #1306319 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Change shipping

I just want to fix the city on my shipping address to Burlington nc
View full review
ID
#1304020 Review #1304020 is a subjective opinion of poster.

RIP OFF

This company is a total rip off. The customer services number is not in service. They are not responding to an item that I need to return. I will be contacting the BBB. They sold a product that is not as advertised.I have attempted to follow protocol for the return only to receive an e-mail that they will respond to me within 5-10 days. They continue to ignore my request to speak to someone. The product is still in it's original packet. I have taken pictures and sent them in as requested and they have refused to follow up on my request to return so that I may receive a full refund. DO NOT BUY FROM THIS COMPANY POOR CUSTOMER SERVICE.
View full review
ID
#1302872 Review #1302872 is a subjective opinion of poster.
Service
Mirror Essentials Customer Care
Cons
  • Customer service
Reason of review
Bad quality
Loss
$41
Preferred solution
Full refund

It was aweful

I still haven't received my package. It says it was delivered but it wasn't left at my door, or in my office or in my mailbox. I am very upset that you are sending me false notifications. I expect to get my package by the end of the week or else I want a full refund.
View full review
ID
#1301977 Review #1301977 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

I need to know when my order is coming

The telephone number does not work
View full review
ID
#1301418 Review #1301418 is a subjective opinion of poster.

Ordered the High waist panty black in color with one pair

Yes I have been in contact with them after the first email sent said the package was delivered but had problems with the address, so I reordered the same product with a different address and all I have been told was it was in transit to the next facility.That was in June,2018. thanks for your time
View full review
ID
#1301353 Review #1301353 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Refund

Returned my items 2 months ago and haven’t received my 90 dollars
View full review
ID
#1300773 Review #1300773 is a subjective opinion of poster.
Service
Mirror Essentials Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Have never recieved my order

Yes I have talked to several people who said that my order had been shipped, but that was almost two months ago and I still have not received my order or refund. I ordered back in February. I have tried to call,no idea why it's now a wrong number.
View full review
ID
#1300457 Review #1300457 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

HORRIBLE

Already told you what 4 times now????
View full review
ID
#1299196 Review #1299196 is a subjective opinion of poster.

Order not delivered

Mirror Essentials - Order not delivered
Ordered in February it is now July!!!! AND YOUR PHONE NUMBER IS NO GOOD!!!!!!
View full review
ID
#1299193 Review #1299193 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Did not deliver

Mirror Essentials did not deliver whatsoever! I bought the panty shaper on 5/24 and I have still not received them! They keep sending me the same email over and over and have ignored my request for a refundWtf
View full review
1 comment
#1515469

Me too is there a refund number there company number does not even exist this web site is *** i wish I never would have ordered from this stupid site just took my money then I tried looking it up and calling the number but it's not accepting my call I'm so upset they even said that my shipment has been delivered I guess I just threw away money.

ID
#1299055 Review #1299055 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

I want to know if i order the right size . Yes I did !!

I am going to call The Better Bussines Bureau !!!!
View full review
ID
#1297817 Review #1297817 is a subjective opinion of poster.

My Order

You took my money but i have not received my item. So whats the problem
View full review
ID
#1297806 Review #1297806 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

I can't connect with company or costumer service

Telephone is not in sevice
View full review
ID
#1297576 Review #1297576 is a subjective opinion of poster.
Reason of review
Poor customer service

Placed the wrong size on my order.

I placed a order today and I want the size to be changed to 3x. All three pairs of undergarments.
View full review
ID
#1296513 Review #1296513 is a subjective opinion of poster.