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Return

1.6
Details
First I got an email that the package had been delivered but it did not arrive until a couple days later. Then when I used the product it went through a pack of brand new batteries within 15 min of use. I tried contacting return so I could return the product for a refund but they stopped messaging me and I have not heard back since. I would like to be able to return this product and get a full or some kind of refund. Thank you
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ID
#1312885 Review #1312885 is a subjective opinion of poster.
Service
Mirror Essentials Customer Care
Reason of review
Return, Exchange or Cancellation Policy

I need to know when my order is coming

I started emailing you guys on 6/24 re: order#20072650 that is was too small wanted my money back. You said you would ship out another size express and it is July 24 still do have it! I went an bought another item! I want my money back!
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ID
#1311615 Review #1311615 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Mirror essential

I am waiting for shaping panty i did not get it yet???
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ID
#1311060 Review #1311060 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

The product I have broke me out with a rash on my back

3.2
Details
Mirror Essentials - The product I have broke me out with a rash on my back
Hi my name is Marilyn Parker I had this product and have been wearing it for 2 weeks and since this time I've been wearing it it made me break out with a bad rash on my back so I no longer can wear it so now I'm trying to contact you
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ID
#1310626 Review #1310626 is a subjective opinion of poster.
Reason of review
Bad quality

To cancel my order

I would like to cancel part of my order and change color to the first part of order. I didnt chose the color they gave me.
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ID
#1308109 Review #1308109 is a subjective opinion of poster.

Charged me extra for shipping

1.2
Details
Mirror Essentials - Charged me extra for shipping
I tried contact no answer, I ordered a product which was $19.99 they gave me a free shipping coupon which I entered which it stayed at $19.99, I checked my banking and they charged me $26.97 for it!
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ID
#1307142 Review #1307142 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Pricing issue

Need to change my size and color and I didn't get to talk to

I need to change my size and color and I didn't get to talk to anyone
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ID
#1306319 Review #1306319 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Change shipping

I just want to fix the city on my shipping address to Burlington nc
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ID
#1304020 Review #1304020 is a subjective opinion of poster.

RIP OFF

1.0
Details
This company is a total rip off. The customer services number is not in service. They are not responding to an item that I need to return. I will be contacting the BBB. They sold a product that is not as advertised.I have attempted to follow protocol for the return only to receive an e-mail that they will respond to me within 5-10 days. They continue to ignore my request to speak to someone. The product is still in it's original packet. I have taken pictures and sent them in as requested and they have refused to follow up on my request to return so that I may receive a full refund. DO NOT BUY FROM THIS COMPANY POOR CUSTOMER SERVICE.
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ID
#1302872 Review #1302872 is a subjective opinion of poster.
Service
Mirror Essentials Customer Care
Cons
  • Customer service
Reason of review
Bad quality
Loss
$41
Preferred solution
Full refund

It was aweful

1.0
Details
I still haven't received my package. It says it was delivered but it wasn't left at my door, or in my office or in my mailbox. I am very upset that you are sending me false notifications. I expect to get my package by the end of the week or else I want a full refund.
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ID
#1301977 Review #1301977 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

I need to know when my order is coming

The telephone number does not work
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ID
#1301418 Review #1301418 is a subjective opinion of poster.

Ordered the High waist panty black in color with one pair

Yes I have been in contact with them after the first email sent said the package was delivered but had problems with the address, so I reordered the same product with a different address and all I have been told was it was in transit to the next facility.That was in June,2018. thanks for your time
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ID
#1301353 Review #1301353 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Refund

Returned my items 2 months ago and haven’t received my 90 dollars
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ID
#1300773 Review #1300773 is a subjective opinion of poster.
Service
Mirror Essentials Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Have never recieved my order

3.7
Details
Yes I have talked to several people who said that my order had been shipped, but that was almost two months ago and I still have not received my order or refund. I ordered back in February. I have tried to call,no idea why it's now a wrong number.
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ID
#1300457 Review #1300457 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

HORRIBLE

1.0
Details
Already told you what 4 times now????
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ID
#1299196 Review #1299196 is a subjective opinion of poster.