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Mirror Essentials
Reviews and Complaints
Reviews Chart
$666
CLAIMED LOSSES
182
TOTAL REVIEWS
8.5K
PAGE VIEWS
I ordered the six pack abs and it doesn't arrive
I emailed them and they haven't responded back a month ago!
1 comment
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
Terrible customer service
No confirmation email, wasn’t able to track order, slow and unhelpful customer service response. Tried to return but you have to enter your order number. I get a message they can’t find my order number and to call, but no customer service number.
1 comment
ID
Service
Mirror Essentials Customer Care
Reason of review
Poor customer service
Cancel order
Cancel order plz I do not want this was order without my consent
1 comment
ID
Order didn’t ariive
When will it arrive have paid for it been 2 weeks since ordered 13 07 2018 at 2.30pm
1 comment
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
Bad vest
When I got the vest I wore it two weeks after that I broke out with the rash so I had to start wearing it
ID
Reason of review
Bad quality
Product not received
Didnt receive my product on time please call 281965****
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
Return FAE9B^
. I notified Mirror Essential on July 18, that I would l2018 that i would like to return items purchased from Mirror Essentials on July,4 , 2018. I followed procedure for the return. Today is July26, 2018 and I am still waiting information on how to return item. I have notified them via chat and email. The problem has not been fixed. I am going to report this business. It has no ethics. I have tried numerous times to get a return number so I can return my items. Failure on Mirror Essentials will result in a report to the Better Business Bureau and the Fraud department. Enclosed are Emails and the chats. I want to return my items.
1 comment
ID
Location
Sidney, British Columbia
Service
Mirror Essentials Customer Care
Cons
- Return process and customer service
Reason of review
On time delivery
Unfinished
Was chatting and got disconnected. Just want shipping info and tracking information. I do not have order #. I was never sent anything.
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
Very pissed off customer!
I started contacting these people when I received my order as the product did not fit and I wanted a refund I have texted and emailed them over and over for many days and I just keep getting put off! The Returned emails I always get say someone will be with me in the next 24 to 48 hours well it never happens! I don't know where to go from here, but I'm not giving up! I deserve a refund for a product that does not fit me and I'm more than happy to return it to them!! Kathy Gruver
ID
Service
Mirror Essentials Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Return
First I got an email that the package had been delivered but it did not arrive until a couple days later. Then when I used the product it went through a pack of brand new batteries within 15 min of use. I tried contacting return so I could return the product for a refund but they stopped messaging me and I have not heard back since. I would like to be able to return this product and get a full or some kind of refund. Thank you
ID
Service
Mirror Essentials Customer Care
Reason of review
Return, Exchange or Cancellation Policy
I need to know when my order is coming
I started emailing you guys on 6/24 re: order#2007**** that is was too small wanted my money back. You said you would ship out another size express and it is July 24 still do have it! I went an bought another item! I want my money back!
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
Mirror essential
I am waiting for shaping panty i did not get it yet???
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
The product I have broke me out with a rash on my back
Hi my name is Marilyn Parker I had this product and have been wearing it for 2 weeks and since this time I've been wearing it it made me break out with a bad rash on my back so I no longer can wear it so now I'm trying to contact you
ID
Reason of review
Bad quality
To cancel my order
I would like to cancel part of my order and change color to the first part of order. I didnt chose the color they gave me.
ID
Charged me extra for shipping
I tried contact no answer, I ordered a product which was $19.99 they gave me a free shipping coupon which I entered which it stayed at $19.99, I checked my banking and they charged me $26.97 for it!
ID
Service
Mirror Essentials Shipping Service
Reason of review
Pricing issue
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We are sorry to hear you didn't get a response, MonumentalNewfoundland. This is definitely not how likely we would like for you to experience and we would like to resolve this completely for you.
Kindly send us a private message with your complete name, email address, order number and the details of your concern to our facebook acct or email our customer care team directly at hello@***.com.
We assure you we'll get this resolve completely. Thank you.