Unclaimed
Mirror Essentials
Reviews and Complaints
666
CLAIMED LOSSES
173
TOTAL REVIEWS
9K
PAGE VIEWS
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Mirror Essentials Reviews
New Reviewer
Very pissed off customer!
I started contacting these people when I received my order as the product did not fit and I wanted a refund I have texted and emailed them over and over for many days and I just keep getting put off! The Returned emails I always get say someone will be with me in the next 24 to 48 hours well it never happens! I don't know where to go from here, but I'm not giving up! I deserve a refund for a product that does not fit me and I'm more than happy to return it to them!! Kathy Gruver
ID
Service
Mirror Essentials Customer Care
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer
Return
First I got an email that the package had been delivered but it did not arrive until a couple days later. Then when I used the product it went through a pack of brand new batteries within 15 min of use. I tried contacting return so I could return the product for a refund but they stopped messaging me and I have not heard back since. I would like to be able to return this product and get a full or some kind of refund. Thank you
ID
Service
Mirror Essentials Customer Care
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer
I need to know when my order is coming
I started emailing you guys on 6/24 re: order#2007**** that is was too small wanted my money back. You said you would ship out another size express and it is July 24 still do have it! I went an bought another item! I want my money back!
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
New Reviewer
Mirror essential
I am waiting for shaping panty i did not get it yet???
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
New Reviewer
The product I have broke me out with a rash on my back
Hi my name is Marilyn Parker I had this product and have been wearing it for 2 weeks and since this time I've been wearing it it made me break out with a bad rash on my back so I no longer can wear it so now I'm trying to contact you
ID
Reason of review
Bad quality
New Reviewer
To cancel my order
I would like to cancel part of my order and change color to the first part of order. I didnt chose the color they gave me.
ID
New Reviewer
Charged me extra for shipping
I tried contact no answer, I ordered a product which was $19.99 they gave me a free shipping coupon which I entered which it stayed at $19.99, I checked my banking and they charged me $26.97 for it!
ID
Service
Mirror Essentials Shipping Service
Reason of review
Pricing issue
New Reviewer
Need to change my size and color and I didn't get to talk to
I need to change my size and color and I didn't get to talk to anyone
ID
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer
Change shipping
I just want to fix the city on my shipping address to Burlington nc
ID
New Reviewer
RIP OFF
This company is a total rip off. The customer services number is not in service. They are not responding to an item that I need to return. I will be contacting the BBB. They sold a product that is not as advertised.I have attempted to follow protocol for the return only to receive an e-mail that they will respond to me within 5-10 days. They continue to ignore my request to speak to someone. The product is still in it's original packet. I have taken pictures and sent them in as requested and they have refused to follow up on my request to return so that I may receive a full refund. DO NOT BUY FROM THIS COMPANY POOR CUSTOMER SERVICE.
ID
Service
Mirror Essentials Customer Care
Cons
- Customer service
Reason of review
Bad quality
Loss
$41
Preferred solution
Full refund
It was aweful
I still haven't received my package. It says it was delivered but it wasn't left at my door, or in my office or in my mailbox. I am very upset that you are sending me false notifications. I expect to get my package by the end of the week or else I want a full refund.
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
New Reviewer
I need to know when my order is coming
The telephone number does not work
ID
New Reviewer
Ordered the High waist panty black in color with one pair
Yes I have been in contact with them after the first email sent said the package was delivered but had problems with the address, so I reordered the same product with a different address and all I have been told was it was in transit to the next facility.That was in June,2018. thanks for your time
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
New Reviewer
Refund
Returned my items 2 months ago and haven’t received my 90 dollars
ID
Service
Mirror Essentials Customer Care
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer
Have never recieved my order
Yes I have talked to several people who said that my order had been shipped, but that was almost two months ago and I still have not received my order or refund. I ordered back in February. I have tried to call,no idea why it's now a wrong number.
ID
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue
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