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Disappointed!

I placed an order about 5 days ago now for the Black XXL I’ve gotten the email saying they received it and the one with the receipt the next day I got one for the tracking number saying it’s been shipped since than I’ve been trying to track it and NOTHING it keeps saying they have nothing with that tracking number I’ve called I’ve emailed them multiple times I wrote them on Facebook even on one of the videos and STILL NOTHING this is really annoying that I haven’t received it yet or atleast no where it is!! I wouldn’t purchase this again! If I don’t receive it within the next few days I WANT MY MONEY BACK!
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ID
#1267880 Review #1267880 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Terrible

WHERE IS MY ORDER!! I need to talk to a live operator!! My order was placed 4/15/18 #LY0262****CN...email: debbiejh777@***.com. TRACKING PAGE CAN'T FIND ORDER The latest date for delivrry s/h/b 5/29/18!!! Tracking page says order not found!!!!
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ID
#1267705 Review #1267705 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

I ordered on 5/25/2016 not tracking number with 2-7 days del

I ordered on 5/25/2016 no tracking number with 2-7 days delivery
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ID
#1267532 Review #1267532 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Remboursement

Personne ne me donne de nouvelle depuis le 24 quon me dit dans 24h
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ID
#1266805 Review #1266805 is a subjective opinion of poster.
Location
Marlow, Oklahoma
Service
Mirror Essentials Customer Care
Reason of review
Poor customer service

Wrong address

Im trying to reach out to update the delivery address but been waiting for an hour no represenstive answered the call, email the team was advised to wait fir 24 hrs but until now nobody contact me
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ID
#1266079 Review #1266079 is a subjective opinion of poster.
Service
Mirror Essentials Customer Care
Reason of review
Poor customer service

Never received my replacement

Mirror Essentials - Never received my replacement
Mirror Essentials - Never received my replacement
I received the wrong item your return to never receive the replacements
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ID
#1264747 Review #1264747 is a subjective opinion of poster.
Reason of review
Bad quality

My order for the ultra thin high waist panty

Hello... I received my order & you doubled my order. I ordered only one high waist panty & on the post on FB it said... buy one, get one free. You sent me 4 ultra thin high waist panties. They do not fit. They are too small. I order XXL & they do not fit. You charged my debit card 2 times. One for $31.94 & one for 34.93 I want to return & get my money back. I went under Customer Care under refund & exchanges & clicked on your website to return and it said it was not available at this time. I want a telephone call back or an email stating where I can send the panties back to. I called your toll free number & of course only get a recording. I called both toll free numbers. If I do not hear back from you, I will definitely call the Better Business Bureau. My name is Janette Endecott 208-283-**** My email is janetteinid@***.com I would much rather have a telephone call please. I have all the order numbers & you charged my debit card on 5-3-18. Please have someone call me. You can make this very simple by just calling me back & giving me an address as to where I can send the product back to. Thank you.
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ID
#1264197 Review #1264197 is a subjective opinion of poster.
Service
Mirror Essentials Customer Care
Reason of review
Poor customer service
Loss
$67
Preferred solution
Full refund

Product not received

Yes several times and I ordered April 14
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ID
#1264138 Review #1264138 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Charged for something I didn’t want

U guys charged me for an item I deleted
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ID
#1264077 Review #1264077 is a subjective opinion of poster.
Reason of review
Problems with payment

Horrible and disgusting

Please be advised April 8th I never received my merchandise because the post office change it back becauseput a apt number on the package so that was Best Buy iPhone about 20 times then don't know that package will return it was going to send me a second package which I never sent me a tracking number they never respond back it did not respond back and they stole my money I've been trying to call them I've been coordinated by email and no progress at this point I would like my refund back I will have to take legal action for a little bit of money Diamond spend more but a lawyer because of their negligenceBullshit
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ID
#1263301 Review #1263301 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Horrible

Please be advised I have purchased products from them since April 8th due to a mistake they did not buy an apartment number it was sent back to sender I'm having a hard time getting them on the phone they said they're going to send me a replacement but Janet never got a tracking number and I lost all of my money did we do to refund my money according to Sham it will be the last time I ever buy anything from foreign countryBullshit
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ID
#1263134 Review #1263134 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Not happy

I ordered two xxx body shapers. Got two xx. Sent them back. Almost two and a half months later, still don't have my order.
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ID
#1263016 Review #1263016 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

My order was incorrect

Buy one get one free. I wanted a black xxl and a black xl. But that’s not what came up after I had paid
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ID
#1263000 Review #1263000 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Order processing issue

Very disappointed

Disappointed that's all I can say I can't say anymore just felt very just disappointed
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ID
#1262615 Review #1262615 is a subjective opinion of poster.

I was over charged

I was over charged for my order.please kindly take a look and refund please. My order no is 517423mE.please
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ID
#1262446 Review #1262446 is a subjective opinion of poster.
Reason of review
Problems with payment